SHIPPING POLICY
Thank you for shopping with JULOP. We are committed to providing you with the best shipping options for your paddles. Please review our shipping policy below.
DOMESTIC SHIPPING (USA)
Delivery Time:
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Standard Shipping: 7-10 business days
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Shipping Rates:
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Orders under USD 50: Calculated at checkout based on weight and destination.
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Orders over USD 50: Free standard shipping.
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Order Processing:
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Orders are processed within 1-2 business days.
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You will receive an email confirmation once your order has been shipped, including a tracking number to monitor your shipment.
INTERNATIONAL SHIPPING
Shipping Rates:
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A flat rate of USD 7 applies for all international orders.
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All international shipments include a tracking number.
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Delivery Time:
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Delivery times vary by destination and may take longer than domestic shipments. Please allow extra time for international deliveries.
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Customs and Duties:
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International customers are responsible for any customs fees, taxes, or duties that may apply to their order upon arrival in the destination country.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your shipment on the carrier's website.
LOST OR DAMAGED SHIPMENTS
If your order is lost or arrives damaged, please contact our customer service team at julopsports@gmail.com within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.